nysubway.com is is not affiliated with the Metropolitan Transit Authority (MTA) of New York or any other New York subway government body, transit agency, provider or affiliate of the New York subway system. We cannot answer questions about your lost bag, broken Metrocards, train delays or subway train re-routes - the MTA contact numbers for these matters are in the MTA phone numbers section below.
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MTA Phone Numbers
The Metropolitan Transit Authority (MTA) can be contacted on the following telephone numbers:
Travel Information Center
(also for MTA Bus)
Daily, 6 AM – 10 PM
718-330-1234
Travel information for non-English-Speaking People
(also for MTA Bus)
Daily, 6 AM – 10 PM
718-330-4847
Travel Information for People with Disabilities Daily, 6 AM – 10 PM
718-596-8585
(TTY) 718-596-8273
Lost and Found M, T, W, F, 8 AM – Noon
Th, 11 AM – 6:30 PM
212-712-4500/4501
Main Offices
718-330-3000
Customer Service, Map Requests M – F, 9 AM – 5 PM
Map orders (25 or more copies)
nysubway.com is a privately operated New York Subway information web site that is not affiliated with or endorsed by the Metropolitan Transportation Authority (MTA) of New York or any other New York Subway government body, transit agency, provider or affiliate of the New York City Subway system. nysubway.com reserves the right to provide information about the New York Subway system at its sole discretion and cannot be held liable for any errors or omissions on the nysubway.com web site and any circumstance or actions that may result from use of the site.
